At HaveGolfDeals.com, we’re committed to your complete satisfaction with our premium golf equipment. If you’re not entirely happy with your purchase of Adidas golf gear, Callaway balls, or any other product, our straightforward returns policy ensures a hassle-free experience.

Our Returns Policy

We accept returns within 15 days of delivery for most items. To be eligible for return:

  • Items must be unused, in original condition with all tags attached
  • Original packaging must be intact
  • A valid proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • All golf gloves (including Adidas Golf Gloves and other brands)
  • Golf socks (Adidas Golf Socks)
  • Base layers (Callaway Golf Base Layers)
  • Personalized or custom-made items

How to Return an Item

Follow these simple steps to process your return or exchange:

  1. Contact Us: Email [email protected] with your order details and reason for return
  2. Wait for Approval: Our team will respond within 2 business days with return authorization
  3. Package Your Item: Securely pack the item in its original packaging
  4. Ship Your Return: Send the package to our warehouse address (provided in your return approval email)

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error
  • We recommend using a trackable shipping service as we cannot be responsible for lost return packages
  • Original shipping fees are non-refundable

Refund Process

Once your return is received and inspected (typically within 5 business days):

  • Refunds will be processed to your original payment method
  • Credit card/PayPal refunds appear within 5-10 business days (depending on your bank)
  • You’ll receive an email confirmation when your refund is processed

Note: Sale items are only eligible for exchange or store credit.

Exchange Process

For exchanges (size, color, or different product):

  1. Follow the standard return process above
  2. Clearly state in your email that you’d like an exchange and specify the replacement item
  3. We’ll process your exchange once we receive the original item
  4. You’ll be responsible for any price difference and additional shipping costs

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear HaveGolfDeals Team,

I would like to request a return/exchange for my recent order:

Order Number: [Insert]

Date of Purchase: [Insert]

Item(s) to Return: [List items with quantities]

Reason for Return: [Please specify]

Preferred Resolution: [Refund/Exchange – if exchange, please specify replacement item]

Please advise on next steps for processing this request.

Best regards,
[Your Full Name]
[Your Contact Information]

Our Return Address

HaveGolfDeals.com Returns Department
5 Fitzwarren St
Salford, GB CH8M 1GG

For international returns outside the UK, please contact us first as additional customs documentation may be required.

If you have any questions about our returns policy, don’t hesitate to contact our customer service team at [email protected].

Thank you for choosing HaveGolfDeals.com for your premium golf equipment needs!